Support Center
Welcome to the official support page for School Book Registry. If you experience any issues or have questions about the application, we are here to help.
Frequently Asked Questions
Who is School Book Registry designed for?
School Book Registry is designed for teachers and school staff who need to manage and record the distribution of books to students. It is not intended for use by students or children.
Does the application require an internet connection?
No. All data is stored locally on your device. The application does not require an internet connection for any of its core features. Internet access is only used if you choose to enable the optional Google Drive backup feature.
Where is my data stored?
All records are stored locally on your own device. No data is transmitted to Gliders Tech servers. If you use Google Drive backup, data is stored in your own Google account.
How do I back up my records?
Use the optional Google Drive backup feature within the application. Your records are saved directly to your own Google account. Gliders Tech does not have access to your Google Drive data.
How do I delete all my data?
Uninstalling the application from your device permanently removes all locally stored records. No data is retained by us after uninstallation.
Does the application collect student personal information and send it anywhere?
No. All data you enter remains on your device only. Nothing is transmitted to Gliders Tech servers.
How can I report a problem?
Please send us a detailed description of the issue, including your device model, Android version, app version, and steps to reproduce the problem.
Before Contacting Support
- Update School Book Registry to the latest version.
- Restart your device.
- Check available device storage.
- If using Google Drive backup, confirm your Google account connection is active.
- Try reproducing the issue and note the steps.
- Include screenshots if possible.
Feature Requests
We welcome suggestions for improvements, including additional record fields, export formats, reporting features, and UI enhancements. Your feedback helps us improve School Book Registry.
Bug Reports
When reporting a bug, please include:
- Device model
- Android version
- School Book Registry version
- Description of the issue
- Steps to reproduce
- Screenshots (if available)
Response Time
We aim to respond to support requests within 2–5 business days. Actual response times may vary depending on request volume.
Contact Us
Gliders Tech